- +31102613237
- contact@korenimportexport.com
- Laan van Oversteen 10 2289CX, Rijswijk The Netherlands
1.1 These general terms and conditions apply to all offers, quotations, agreements,
and deliveries of Koren Import & Export B.V., located at Laan van Oversteen 10,
2289CX, Rijswijk, Netherlands, registered with the Chamber of Commerce under
number 75934434, VAT number NL860447388B01.
1.2 Deviations from these terms and conditions are only valid if agreed upon in
writing between the parties.
1.3 If any provision of these general terms and conditions is null or voidable, the
remaining provisions shall remain in full force. In such a case, a new provision will
replace the void provision that aligns as closely as possible with the original intent.
1.4 By entering into an agreement with Koren Import & Export B.V., the customer
acknowledges having read and agreed to these general terms and conditions.
1.5 Koren Import & Export B.V. reserves the right to unilaterally amend these general
terms and conditions. The customer will be informed of any changes in a timely
manner
2.1 All offers and quotations from Koren Import & Export B.V. are without obligation
unless expressly stated otherwise in writing.
2.2 An agreement is only concluded after written confirmation from Koren Import &
Export B.V. or when Koren Import & Export B.V. has commenced the execution of the
order.
2.3 Koren Import & Export B.V. reserves the right to refuse an order without stating
any reason.
2.4 Changes to an agreement are only binding if they have been confirmed in writing
by Koren Import & Export B.V.
3.1 Delivery of products takes place in accordance with the agreements made with
the customer.
3.2 The customer is required to inspect the products immediately upon receipt for
quantity and quality.
3.3 Complaints about the quality or quantity of the delivered products must be
reported in writing to Koren Import & Export B.V. within 24 hours of the products’
arrival, accompanied by evidence (such as photos or inspection reports).
3.4 If the quality is so poor that it significantly negatively affects sales, the price will
be discussed and reviewed in consultation.
3.5 Returning vegetables or fruit to the supplier or grower is at the expense of the
supplier or grower.
3.6 Delivery times are approximate and not binding. Delays in delivery do not entitle
the customer to compensation or termination of the agreement.
4.1 If the customer arranges transport, they are fully responsible for maintaining the
correct temperature, as well as properly loading and unloading the products.
4.2 If Koren Import & Export B.V. arranges transport, it is responsible for correctly
transporting the goods to the agreed delivery address.
4.3 Upon import, products are inspected for quality upon arrival at one of our
warehouses. This typically takes place in the Netherlands but may also occur in
Slovenia or Croatia if logistically more efficient.
4.4 If the quality inspection reveals that the products do not meet the agreed quality
standards, a price adjustment or other solution will be discussed.
4.5 If the customer has specific transport requirements, this must be agreed upon in
writing in advance.
5.1 Koren Import & Export B.V. applies market prices for the sale of vegetables and
fruit unless otherwise agreed.
5.2 In commission sales, a fee of 10% of the revenue is charged unless otherwise
agreed in writing.
5.3 For sales under the brands of Koren Import & Export B.V., a commission of
13.5% is charged.
5.4 Packaging costs are deducted from the sales price and are the responsibility of
the grower.
5.5 Invoices must be paid within the agreed period. If no term is agreed upon, a
standard payment term of 14 days after the invoice date applies.
5.6 In case of late payment, Koren Import & Export B.V. reserves the right to charge
statutory commercial interest and collection costs.
5.7 All prices are exclusive of VAT and other government-imposed levies unless
stated otherwise.
6.1 Koren Import & Export B.V. is not liable for indirect damage, consequential
damage, or loss of profit by the customer.
6.2 Koren Import & Export B.V. is not liable for damage caused by incorrect transport
if arranged by the customer.
6.3 In the event of force majeure, including but not limited to natural disasters,
strikes, pandemics, extreme weather conditions, and transport restrictions, Koren
Import & Export B.V. has the right to suspend or terminate the execution of the
agreement without the customer being entitled to compensation.
6.4 If a force majeure situation lasts longer than 30 days, both parties have the right
to terminate the agreement in writing without obligation to compensate damages.
6.5 The liability of Koren Import & Export B.V. is in all cases limited to the invoice
amount of the respective delivery.
7.1 All agreements and transactions with Koren Import & Export B.V. are governed by
Dutch law.
7.2 Disputes will initially be resolved through mutual consultation. If this proves
impossible, disputes will be submitted to the competent court in The Hague.
7.3 The parties commit to attempting mediation before initiating legal proceedings in
case of a dispute.
These general terms and conditions are effective from 12.03.2025 and may be
amended by Koren Import & Export B.V. The most recent version is always available
upon request from Koren Import & Export B.V.
