1.1 Koren Import & Export B.V., located at Laan van Oversteen 10, 2289CX, Rijswijk,
Netherlands, is responsible for processing personal data as outlined in this privacy
policy.
1.2 We respect your privacy and ensure that all personal data provided to us is
treated confidentially and in accordance with applicable privacy laws, including the
General Data Protection Regulation (GDPR).
2.1 We collect personal data that you provide to us, such as:
Name and contact details (address, phone number, email);
Company information (business name, VAT number, Chamber of Commerce
registration);
Payment and transaction details;
Any other information you voluntarily provide when using our services.
2.2 We may collect personal data automatically when you visit our website, such as:
IP address;
Browser type and device information;
Website usage data through cookies and similar tracking technologies.
3.1 We process personal data for the following purposes:
Processing and fulfilling orders and contracts;
Managing customer relations and communication;
Processing payments and financial transactions;
Improving our services and website functionality;
Complying with legal obligations.
4.1 We process your personal data based on one or more of the following legal
grounds:
Performance of a contract;
Compliance with legal obligations;
Legitimate business interests;
Your consent, where required.
5.1 We retain personal data only for as long as necessary to fulfill the purposes
stated in this policy or as required by law.
5.2 Customer data related to transactions is stored for at least seven years to comply
with tax and financial regulations.
6.1 We do not sell personal data to third parties.
6.2 We may share personal data with service providers who assist in business
operations, such as payment processors, logistics providers, and IT service
providers.
6.3 We ensure that third parties who process personal data on our behalf comply with
GDPR and maintain adequate security measures.
7.1 We take appropriate technical and organizational measures to protect personal
data against unauthorized access, loss, or misuse.
7.2 Access to personal data is limited to employees and third parties who require it
for legitimate business purposes.
8.1 You have the following rights regarding your personal data:
Right to access your data;
Right to request correction or deletion of incorrect or outdated data;
Right to restrict or object to data processing;
Right to data portability;
Right to withdraw consent (where applicable);
Right to file a complaint with the relevant data protection authority
9.1 Our website uses cookies to improve user experience and analyze website traffic.
9.2 You can manage or disable cookies via your browser settings
10.1 We reserve the right to update this privacy policy periodically.
10.2 The most recent version will always be available on our website.